ISTAR-Calgary Refresher Deposit ($150)

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  • Regular price $150.00
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Refresher/extended therapy cost (does not include assessment or review); regular price is $145/hour. Speech therapy for individuals who stutter. You must have already completed an assessment before purchasing this (email istar@ualberta.ca for more information).

Please note, appointment scheduling is subject to our current wait list times. When you submit an application you will be notified of the current estimated wait times.

Refreshers are group speech therapy sessions that are scheduled at set times during the year. The hourly rate is discounted to allow for small group work, so you must commit to the schedule in advance. If you miss part of the sessions it may not be possible to reschedule make-up therapy times although we will endeavor to do so.

At ISTAR, our clients are our number one priority. As a result of our widely recognized excellence in speech-language pathology, appointments at ISTAR/CIP are in very high demand. If you cannot attend your appointment, please cancel it as soon as possible so that we can offer your session time to another client waiting for services. In order to book another client, we require a minimum of two business days notice prior to your scheduled (individual) appointment time. You can contact us by email at istar@ualberta.ca or by phone at 780-492-2619. In the case of Group sessions/Refreshers we require two weeks notice prior to the scheduled refresher to allow the time to be filled, or we will retain a $150 deposit.

Not cancelling your appointment or cancelling your appointment without sufficient notice prevents us from helping others who are waiting for our services. Missed appointments or late cancellations will be charged at 50% of the appointment fee.

NOTE: Only purchase this refresher if you have been instructed to by ISTAR and have already held your assessment. A $10 processing fee will be retained by ISTAR if you request a refund due to purchasing this item by mistake, or are unable to hold the therapy within 6 months of purchase despite scheduling offers.