Refund policy

 

Due to the nature of all the products and services available on UAlberta Marketplace, it is best to contact the vendor (College, Faculty, or Service) of the product you may purchased from.

Some products have limited time refunds, other products have restocking or cancellation fees associated to them, and some products have a no refund policy altogether.

Please discuss with the vendor the refund policy of the product you wish to purchase.  To initiate the conversation, please use the following contact form:

https://marketplace.ualberta.ca/pages/contact-us

By selecting a Product or Service Provider from the dropdown list below, it will ensure your message is directed to the appropriate subject matter expert.